Customer Service

Andean Amazon Treasures's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed.  Just ask any question and we will back to you in the next 24 hours.

Contact us at: andeanamazontreasures@gmail.com ; alessandra@andeanamazontreasures.com  or call 8584851649 or the mobil 8584496801 anytime.

Shipping price is already set for USA customers, we always use USPS Priority Mail Flat rate service, is the most affordable, reliable and fast service available for USA customers and overseas.  Expect delivery after 2-3 days in USA,   7 days in Canada and Mexico and 10 days for overseas customers.

We are not charging an extra penny for handling.  Shipping is very inexpensive, the web site has its base in America and you don't have to pay a slow or expensive shipping from South America.

If you are an international customer and you need to know the shipping price to your country you can email us any time. 

Here are some prices for the Flat rate boxes we use all the time:  For the small flat rate box or flat rate envelope,  shipping price is $5.95 for USA, $10.95 for Canada and Mexico and $14 for overseas customers.   For the medium flat Rate box, the shipping price is $10.95 for USA;  $26 for Canada and Mexico and $43 for overseas costumers.  

Do you still have questions about the shipping price to your country?  Please email us. You will get an answer in the next 24 hours.

We know you will love all your purchases in this site, but if for some reason you are unhappy, or you believed,  we have misrepresented an item, please, let us know. We can work an exchange or return your money back except for the shipping charges.

Please feel free to drop us a line to share your thoughts on the site, all comments are welcomed and appreciated.

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